Frequently Asked Questions

On the home page of our website you will see a link labelled “Competitions” that once clicked will take you to a page containing any available competitions.

Stage 1 is to answer the competition question by selecting your answer from the available options.

Stage 2 is to select the number of entries you require. Please remember that these are entries, not attempts to answer the competition question correctly. If your answer is wrong, you will not be able to try again unless you purchase more entries. You will see the question before you choose to enter but you cannot find out if you are right or wrong until after you have purchased your entries.

Stage 3 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here.

When you have paid your entry fee, you will be told if you have answered the question correctly. If you have, your name will be entered in the draw with all of the other correct entries. If you have not answered correctly, you will not be entered into the draw.

You will also receive an email confirming whether your answer is right or wrong and confirming if you have been entered into the draw. There is also a free entry route available. To enter for free, send your name, address, telephone number, email address and answer to the competition question to us at the following address:

12 foundry lane
Omagh
County Tyrone
BT78 1ED

Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

Once all entries are in and the draw is closed, we will draw the prize live on facebook. You can check your entry numbers in both the email you received at entry and also on the entry list section on the website. Each competition specifies when the draw closes and what time the draw will be on that day. We use a live stream on the facebook page and google number generator to select a random number to pick the winner. The first number generated will win the prize for that competition. If a competition has not sold out and the first number generated has not been assigned to a participant we go again until a winner is found.

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

We aim to have them as soon as possible but please allow up to 48 hours from when you have sent us your details. It will never be longer than this.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

The competition is open to residents of the United Kingdom and Republic of Ireland only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary.

Also, you cannot enter this competition if you are a relative of any of our suppliers.

The prizes are described fully on the website.

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.
We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here.

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.